Questions,
answered.

Yes. Finding barbers, booking and joining walk-in queues is completely free. There are no booking fees and nothing to pay in the app.

You pay your barber directly at the appointment, using whatever payment methods they accept. Cutz never handles payment for your cut.

Open the map in the Cutz app, pick a barber, choose a service, then pick a date and time. You get a confirmation right away. You can also book on the web from a barber's profile link.

Yes, from a barber's profile page. You'll need a Cutz account, which you create with your email and confirm with a 6-digit code we email to you. It's the same account you use in the app.

When a barber or salon is online and taking walk-ins, you can join their queue from the app or from their page on this website. When you join, you'll see how many people are ahead of you and the estimated wait. Once the app is out, it notifies you when you're up next, so you don't have to wait in the shop.

Yes, from your bookings in the app. Cancelling is free up to 24 hours before your appointment. Inside those 24 hours you can still cancel, but please give the barber as much notice as you can.

Cancelling doesn't close your account. Cancelling is free up to 24 hours before, and after that please give the barber as much notice as you can. Accounts may be closed if barbers report a customer 5 times within 3 months, for example for repeated last-minute cancellations or no-shows.

Your barber can mark you as a no-show. Each strike expires after 2 months, but with 3 active strikes you can't book anyone on Cutz for 6 months.

Yes, for serious problems. Reports expire after 3 months, and a customer with 5 active reports is removed from Cutz. If you think a strike or report is a mistake, email cutz.support@gmail.com and a person will review it.

Yes. You can request a new time for an upcoming booking from the app. If the day you want is full, you can join the waitlist for a time window and we'll notify you when a slot opens.

Only customers who have completed a booking with a barber can rate them, so every rating comes from a real appointment.

Not yet. Cutz is launching on iPhone first, and the app is in review with Apple now. Email cutz.support@gmail.com if you'd like to hear when Android launches.

Go to your profile settings in the app and choose to delete your account. Your profile, bookings and ratings are removed. Read more in our Privacy Policy.

300 kr per month, billed monthly through Stripe. There's no commission and no per-booking fee.

No. Clients pay you directly for their cut, and Cutz takes 0% of it.

Enter LAUNCH when you sign up as a barber to get your first 3 months free. It's limited to the first 10 barbers and can be used once per account. Nothing is charged during the free months, and after that your subscription continues at 300 kr/month unless you cancel. Check if it's still available.

Yes, from your profile in the app. You keep access until the end of the period you've paid for and won't be charged again.

Your profile appears on the Cutz map for clients nearby, with your photos, services, prices, opening hours and rating. You can also share your profile link anywhere.

Yes. Go online and clients can join your live queue from their phones. You manage bookings and walk-ins from one dashboard.

Mark a no-show from the booking. Clients with 3 active strikes can't book anyone on Cutz for 6 months, and nobody can cancel in the 24 hours before an appointment.

Yes. Add manual bookings for clients who phone or ask in person. They go into the same calendar and the same double-booking checks.

No. Cutz blocks overlapping bookings, including a longer service that would run into the next slot.

300 kr per month plus 50 kr for each active staff member. You, the owner, aren't counted as staff. Try the price calculator.

Share your salon's join code. Barbers request to join from their own phones and you approve them.

Yes. Every staff member has their own bookings and availability, and you can see the whole shop from the salon dashboard.

Yes. Set a shift schedule for each barber. Staff can request time off, and approved days are blocked from booking.

Yes. Upgrade your barber account to a salon from inside the app. Your bookings and ratings stay with you.

No. LAUNCH is for the individual Barber subscription only.